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Frequently asked questions

Straight answers about Medicare Advantage and working with a licensed agent. Don’t see your question? Call us at (727) 496-7752.

Working with us

Is there a cost to use a Medicare agent?
Our assistance is typically at no cost to you, as Medicare agents are compensated by insurance carriers when you enroll.
Do you offer every Medicare Advantage plan available?
No. We represent multiple insurance organizations and compare plans available in your area.
Do I have to meet in person?
No. Prince Senior Health Services serves Medicare beneficiaries statewide by phone or virtual appointment.
What should I have ready for my review?
It helps to have your Medicare card, a list of your doctors and hospitals, a list of your prescriptions with doses, your preferred pharmacy, and the name of any plan you have now.
Can a family member join the call?
Yes. Many people like to have a spouse, son, or daughter on the call to listen and ask questions.
What happens after I fill out the form?
A licensed agent will contact you at your preferred time to talk about your needs and review the options available in your ZIP code. You decide if any plan makes sense, with no pressure.

Medicare Advantage basics

What is the difference between Medicare Advantage and Original Medicare?

Original Medicare consists of Part A (hospital coverage) and Part B (medical coverage). It allows you to see any doctor or hospital that accepts Medicare nationwide, but it does not include prescription drug coverage or most dental and vision services. Many people with Original Medicare also choose to purchase a separate Part D prescription drug plan and may add supplemental coverage.

Medicare Advantage (also called Part C) is an alternative to Original Medicare offered by private insurance companies approved by Medicare. These plans combine Part A and Part B coverage and often include prescription drug coverage. Many Medicare Advantage plans also offer additional benefits not included in Original Medicare, such as dental, vision, or hearing coverage. Costs, provider networks, and benefits vary by plan and by ZIP code.

See a side-by-side comparison.

Can I keep my doctors?
Doctor availability depends on the plan’s provider network. We help verify this before you enroll.
Are $0 premium plans really $0?
Some plans have a $0 monthly premium, but other costs such as copays and deductibles may apply. You also generally continue to pay your Medicare Part B premium.
Do Medicare Advantage plans include dental and vision?

Many Medicare Advantage plans include dental and vision benefits, but coverage varies by plan and by location. Depending on the plan, benefits may include routine dental exams and cleanings, vision exams, and allowances for glasses or contacts.

Not all plans include these benefits, and coverage amounts and provider networks can differ. Dental and vision benefits are not guaranteed and should always be reviewed before enrolling.

What is a Special Needs Plan (SNP)?
A Special Needs Plan is a type of Medicare Advantage plan for people with specific needs, such as people who have both Medicare and Medicaid, or people living with certain chronic conditions. You must meet the plan’s eligibility requirements to join.

Enrollment

When can I enroll or change plans?
Enrollment opportunities depend on your situation. We’ll help determine if you qualify for an enrollment period. See enrollment periods.
Can I change Medicare Advantage plans outside of Annual Enrollment?

In many cases, you may only change Medicare Advantage plans during the Annual Enrollment Period (October 15 – December 7). If you’re already in a Medicare Advantage plan, you can also make one change during the Medicare Advantage Open Enrollment Period (January 1 – March 31). Some people may qualify for a Special Enrollment Period (SEP) outside of those windows.

You may be eligible for an SEP due to certain life events, such as moving to a new service area, losing other health coverage, qualifying for Extra Help or Medicaid, or changes in your current plan’s contract with Medicare.

Eligibility for a Special Enrollment Period depends on your individual situation. A licensed agent can help determine whether you qualify and what options may be available.

I’m turning 65. When should I start?
Your Initial Enrollment Period starts 3 months before the month you turn 65. Starting early gives you time to compare options. Read our Turning 65 guide or get the free checklist.
Sarka Prince

Sarka Prince

Licensed Agent in Charge

Still have questions? Call to speak with a licensed agent.